Uncompromising Privacy and Security

At Humaxa, your privacy and security are our top priorities. We go above and beyond industry standards to protect your valuable information. Here's how we do it:

Network and Application Security: Humaxa's data is hosted by the renowned Amazon Web Services (AWS) within the United States. AWS's hosting facilities adhere to the highest security standards, ensuring reliability and disaster recovery.

Authentication: Only authorized employees who require access to client data have the privilege to do so. We implement two-factor authentication and strong passwords for all applications, tools, and devices. Our commitment to security extends to all third-party services as well.

Encryption and SSL: Your data is stored in secured databases within the Microsoft Azure Cloud, and access is strictly internal and encrypted. We use encrypted JWT tokens for authentication, and all our services are accessible only through secure HTTPS (SSL) connections powered by Amazon Web Services (AWS.)

Incident Response Protocol: We take pride in our preparedness for any security incident. We have comprehensive alerts in place and a defined set of steps to follow in case of emergencies. Rest assured, all employees and contractors at Humaxa are trained and aware of these protocols.

Product Access and Authorizations: Your control is paramount. The Client System Administrator sets access permissions for different areas and functions within Humaxa's applications. You decide who gets read-only, read-write, or no access to billing data, user settings, and user data.

Internal Privacy and Security Policies: We ensure that all employees and contractors at Humaxa sign off on policies that cover data security, privacy, and adherence to standards. These policies are regularly updated, and recertification is mandatory to keep everyone informed. Additionally, all employees and contractors are bound by confidentiality agreements through signed contracts.

Payment Card Industry (PCI) Compliance Standards: Rest easy knowing that we process all payments through Stripe, a trusted third-party vendor that adheres to PCI Compliance. You can visit Stripe's Security Site for detailed information on their approach to security and PCI compliance.

Information Collection and Use: While we collect personally identifiable information from users, we understand the importance of data security. While we strive to protect personal information through commercial means, no method of transmission over the internet is 100% secure. However, we give users the option to request the deletion of their personally identifiable information at any time.

Data Logging and Data Safety: We collect browser data to enhance your experience. This Log Data includes information like IP addresses, browser types, and pages visited. We use third-party services like Google Analytics for monitoring and analysis.

Data Privacy, Segregation, and AI: Humaxa values your privacy. We utilize OpenAI's commercial API services, and we assure you that any data sent or received through their APIs is not used to train their models. Your data is protected and segregated, and we ensure that each client's data is only used to improve their individual experience.

Communications: We may use your Personal Information to contact you with newsletters, marketing, promotional materials, and other information that utilizes cookies technology. However, you always have the option to refuse cookies or indicate when one is being sent.

Trustworthy Partnerships and Continuous Improvement: Humaxa believes in working with the best. We are proud to collaborate with top-tier partners who meet US SOC2 standards, such as Amazon AWS, Slack, Stripe, and Open AI. Our commitment to security is further strengthened by undergoing third-party penetration and vulnerability testing through Echelon Risk & Cyber. We believe in continuous improvement and ensuring your data's safety with database and end-to-end communication encryption.

Your Privacy. Our Priority. Please remember that while we strive to use all commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Our Privacy Policy details the security measures we take, and we encourage you to review it for a comprehensive understanding. At Humaxa, we are committed to maintaining the utmost confidentiality and safeguarding your data. We anticipate and respond diligently to any security incidents that may arise, ensuring you can trust us with your information.

Choose Humaxa's Digital Assistant for the perfect blend of security, ease of use, and remarkable functionality. Join us on the road to effortless productivity and enjoy the peace of mind that comes with advanced security measures.
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