CASE STUDY
Baxter Credit Union
AT A GLANCE
Challenges
- Limited access to mentoring opportunities
- Separate login impacting engagement
- Too many distracting workforce apps
- Employees are unaware of the available mentoring
Key Results
- Threefold increase in mentorship participation (from 300 to 900 employees)
- 72% cost savings compared to the previous mentoring management software
OBJECTIVES
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Expand employee access to mentoring programs across the organization
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Simplify the mentoring experience by reducing the number of tools employees must use
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Increase engagement and awareness of mentoring opportunities
SOLUTIONS
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Direct access to mentoring programs within Microsoft Teams
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Organization-wide access for all employees
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Customized configuration tailored to Baxter Credit Union’s mentoring programs
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Proactive notifications informing employees about available mentoring opportunities and upcoming programs
BENEFITS
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Seamless mentoring participation within employees’ daily collaboration tools
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Increased visibility and awareness of mentoring opportunities
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Higher employee engagement and program participation
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Simplified user experience without additional platforms or logins
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Significant reduction in software costs
RETURN ON INVESTMENT
- 3× increase in mentorship participation, growing from 300 to 900 employees
- 72% reduction in mentoring platform costs compared to the previous system
- Expanded access to professional development opportunities for employees across the organization
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